Refund policy

The products from UKUlala are made specifically for each customer separately - they are true one-of-a-kind pieces. Nevertheless, you can return your ordered items within 14 days if they do not fit you or show quality defects. Just send them back by post to:

Daniela Hoffmann
Lilienstr. 3
73485 Unterschneidheim-Zöbingen - DE

The shipping cost is to be paid by the customer. The items must be unused and unwashed. You can then choose whether you want an exchange or a voucher for the returned items.

In any case, we recommend paying attention to the size charts so that you find the perfect fit. For the best comparison, you can measure a similar piece of clothing that fits you well and compare the measurements. This way, you can easily find the right size.